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Contact, Fees and Appointment Times / Cancellation Policy


 

Phone : 0403 252 040

(CALL FOR A FREE 15 MIN CONSULTATION)

.Email : peninsulacounsellingsolutions@outlook.com

         

 

Monday 9am - 7pm

Tuesday 9am - 7pm

Wednesday 10am - 7pm

Thursday 10am -7pm

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We are available to respond to appointment related enquiries between the hours of 9am - 5pm Monday to Friday.

We aim to respond to your enquiry within 24 hours or our next business day.

 

Please contact us about payment information and to arrange counselling appointments.


PLEASE NOTE:

*Pre-Payment is strictly required 48 hours (2 business days) prior to commencement of Face to Face sessions or; 

24 hours (1 business day) prior to Phone/Online sessions to secure your appointment time.*

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FEES:

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$100 for individual counselling.

$150 for couples counselling. 

 

Sessions are approximately 60 minutes in duration.

 

Medicare rebates do not apply.
 

Please note: We do not offer Crisis Counselling.

IF YOU REQUIRE IMMEDIATE ASSISTANCE PLEASE CONTACT:

 

Beyond Blue- 1300 22 4626

 

Lifeline - 13 11 14

 

Peninsula Health Mental Health Triage - 1300 792 977

 

 

 

 

 

 

Cancellation Policy

Please value our time as we value yours and of other clients by providing a minimum of 48 hours notice (2 business days) for cancellation of appointments or full consultation fee will apply. Please note that cancellation notifications are to be made by text message or phone call.

 

The time set aside for your appointment and the preparation for it is set aside just for you. If you do not attend, that time can be also then offered to other clients who require our assistance. Appointments are in high demand!

 

We understand emergencies can occur at times and life happens, though your regular commitment to therapy can determine the success of Counselling.  

 

Whilst we also understand that therapy can be challenging, commitment is an important part of your Counselling journey. Some of the biggest breakthroughs in Therapy can in fact occur when we don't feel like we want to go! 

 

All our policies are in place to ensure that everything runs smoothly and effectively for all our clients and our practice.

 

These policies are also in place for you to get the maximum benefit out of your counselling sessions.

 

Thank-you.

 

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